Terms & Conditions — ngpimc Online Casino

By accessing the ngpimc website at https://ngpimc.net, registering an account, or using any product or service provided by ngpimc — including sports betting, live casino, slots, and specialty games — you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions, together with the Privacy Policy, Responsible Gaming Policy, and any other rules, guidelines, or game-specific terms published on the ngpimc platform from time to time.

These Terms apply in full force and effect to your use of the ngpimc platform and, by using this website, you expressly accept all terms and conditions contained herein in their entirety. You must not use the ngpimc website if you have any objection to any of these Terms.

ngpimc reserves the right to amend, update, or replace these Terms at any time without prior individual notice. Any changes will be published on this page with a revised effective date. It is your responsibility to check this page periodically. Continued use of the ngpimc platform following the publication of updated Terms constitutes your acceptance of those changes.

If these Terms are translated into any language other than English for reference purposes, the English-language version shall prevail in the event of any conflict or inconsistency between versions.

To register and use an ngpimc account, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 18 years of age. Underage gambling is strictly prohibited and ngpimc takes active steps to prevent it.
• You must be a natural person. Corporate entities, trusts, and partnerships may not register as players.
• You must have full legal capacity to enter into a binding agreement under the laws applicable to you.
• You must not be listed on any self-exclusion register that covers the ngpimc platform.
• You must not be depositing funds on behalf of a third party or acting as an agent for another individual.

ngpimc reserves the right to request documentary proof of age at registration or at any subsequent point. Acceptable documents include a valid national identity card, passport, or government-issued document clearly showing your date of birth. Accounts where age verification cannot be completed to ngpimc's satisfaction will be suspended until verification is resolved, and any withdrawal requests will be held pending completion of verification.

Players who are aware of a minor attempting to use the ngpimc platform are encouraged to contact the support team immediately via live chat or by email at [email protected].

To access the full range of ngpimc products and services, you must register a player account. The registration process requires you to provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and a preferred payment method. You agree to update this information promptly if it changes.

One Account Policy: Each player is strictly limited to one registered account on the ngpimc platform. Holding multiple accounts — whether simultaneously or sequentially — is a material breach of these Terms. If duplicate accounts are detected, ngpimc reserves the right to close all associated accounts, cancel all active bets and bonuses, and withhold any balance pending investigation. Where fraud is suspected in connection with duplicate accounts, ngpimc reserves the right to permanently ban the player and report the matter to the relevant authorities.

Account Security: You are solely responsible for all activity that occurs on your ngpimc account. You must keep your username and password strictly confidential and must not share your login credentials with any other person. ngpimc will never contact you to request your password. If you believe your account has been compromised, you must notify ngpimc support immediately.

Account Verification (KYC): ngpimc may require you to complete an identity verification process at any time. This process — commonly referred to as Know Your Customer (KYC) — may involve submitting copies of identity documents, proof of address, and proof of payment method ownership. Withdrawal requests may be held pending satisfactory completion of KYC. Failure to complete KYC within a reasonable period may result in account suspension.

Account Closure: You may request closure of your ngpimc account at any time by contacting the support team via live chat or email. Outstanding balance will be returned to your verified payment method following completion of any required KYC checks. Accounts closed for responsible gaming reasons will not be reopened until the elected exclusion period has fully elapsed.

ngpimc reserves the right to suspend or permanently close any account, without notice, where there is reasonable suspicion of fraud, money laundering, bonus abuse, collusion, or any other activity in breach of these Terms.

All financial transactions on the ngpimc platform are conducted in Bangladeshi Taka (৳). ngpimc supports the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank. The availability of specific payment methods may vary and is subject to change without notice.

Deposits:

• The minimum deposit amount is ৳500. There is no maximum single deposit limit, though your payment provider may apply their own limits.
• Deposits via bKash, Nagad, Rocket, and Upay are typically credited to your ngpimc wallet within seconds of confirmation.
• Bank card deposits (Visa, Mastercard) are credited within a few minutes, subject to card issuer processing times.
• ngpimc does not charge a deposit fee. Any charges applied by your payment provider are outside ngpimc's control and are your responsibility.
• You may only deposit funds from payment methods registered in your own name. Depositing on behalf of a third party is strictly prohibited.

Withdrawals:

• The minimum withdrawal amount is ৳1,000.
• Withdrawals are processed to the same payment method used for the most recent deposit, wherever technically possible. ngpimc reserves the right to require withdrawals via a specific method for compliance reasons.
• Standard withdrawal requests are reviewed and processed within 24 hours. VIP players with priority withdrawal status typically receive same-day processing.
• Withdrawals may be delayed pending completion of KYC verification. ngpimc is not liable for delays caused by your payment provider's own processing times.
• ngpimc reserves the right to request documentation evidencing the source of funds for any withdrawal, particularly for amounts above ৳50,000 in a single transaction or ৳200,000 cumulative within a 30-day period.

Refund Policy: Deposits are non-refundable except where ngpimc determines, at its sole discretion, that a technical error caused an incorrect charge. Any approved refund will be returned to the originating payment method within a reasonable timeframe.

ngpimc offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms and conditions published alongside each offer, which form part of these Terms and must be read carefully before claiming any promotion.

General Bonus Conditions:

• Wagering Requirements: Most bonuses carry a wagering requirement expressed as a multiplier (e.g., 30x). This means the bonus amount — and in some cases the deposit amount — must be wagered the stated number of times before any bonus-derived funds can be withdrawn. The specific multiplier is always stated on the promotion page.
• Eligible Games: Not all games contribute equally toward wagering requirements. Slots typically contribute 100%, while live casino and table games may contribute a lower percentage or be excluded entirely. Game contribution rates are published on the relevant promotion page.
• Expiry: Bonuses that are not claimed within the stated promotional window, and bonus funds that are not wagered within the validity period, will be forfeited automatically.
• One Bonus at a Time: Players may not hold more than one active deposit bonus simultaneously unless a promotion explicitly states otherwise.
• Bonus Abuse: ngpimc monitors bonus usage and reserves the right to cancel bonuses, void associated winnings, and close accounts where bonus abuse, exploitation, or collusion is identified. This includes but is not limited to placing opposing bets across multiple accounts to guarantee profit regardless of outcome (arbitrage).

ngpimc reserves the right to modify, suspend, or withdraw any promotion at any time. Where a promotion is suspended mid-cycle, ngpimc will make reasonable efforts to honour progress already made toward the promotion's conditions.

By using the ngpimc platform, you agree to conduct yourself lawfully, honestly, and in good faith at all times. The following conduct is strictly prohibited:

• Registering more than one account, or assisting another person to do so.
• Providing false, misleading, or inaccurate information during registration or at any point during account verification.
• Using the platform if you are under 18 years of age.
• Using automated software, bots, scripts, or any artificial intelligence tool to gain an unfair advantage over other players or the platform.
• Colluding with other players to fix the outcome of any game, bet, or tournament offered on the ngpimc platform.
• Depositing funds derived from illegal activity, or using ngpimc for money laundering or any other financial crime.
• Attempting to reverse-engineer, copy, modify, or distribute any software, content, or intellectual property owned by or licensed to ngpimc.
• Engaging in any form of harassment, abuse, or threatening behaviour toward ngpimc staff, support agents, or other players.
• Exploiting any bug, error, or technical fault in the platform to gain an unintended advantage. Any winnings gained through exploitation of a known or unknown platform error are not legitimate and will be voided.
• Placing bets or engaging with any service on the platform on behalf of a third party without that party's knowledge and explicit consent.

ngpimc reserves the right to take immediate action — up to and including permanent account closure, forfeiture of balance, and reporting to law enforcement — in response to any prohibited conduct identified on the platform. Where a suspended player disputes an account closure decision, they may submit a formal complaint to the ngpimc support team via email at [email protected].

All content on the ngpimc platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the property of ngpimc or its content suppliers and is protected by applicable intellectual property laws.

Game titles, graphics, and related content displayed in the ngpimc lobby remain the intellectual property of their respective providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. ngpimc operates these games under licence from the respective studios and does not claim ownership of third-party game content.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the ngpimc platform for your personal entertainment. This licence does not include the right to: reproduce any part of the platform content; frame or mirror any page of the platform on another website; link to ngpimc in a manner that implies affiliation, endorsement, or sponsorship without written consent; or use any automated data-gathering tools (including scrapers, crawlers, or spiders) against the platform.

Unauthorised use of ngpimc intellectual property will result in account closure and may give rise to legal action. All rights not expressly granted in these Terms are reserved by ngpimc.

The ngpimc platform is provided on an "as is" and "as available" basis. While ngpimc makes every reasonable effort to maintain continuous platform availability, it does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Scheduled maintenance periods will be communicated in advance where possible.

To the fullest extent permitted by applicable law, ngpimc shall not be liable for:

• Any loss of profits, revenue, data, goodwill, or other indirect or consequential losses arising from your use of, or inability to use, the ngpimc platform.
• Losses arising from technical failures, server downtime, internet connectivity issues, or force majeure events outside ngpimc's reasonable control.
• Any actions taken by ngpimc in good faith to comply with applicable laws, regulatory guidance, or anti-money-laundering obligations — including account suspension, withdrawal delays, or requests for documentation.
• The content, accuracy, or availability of any third-party services linked to or integrated with the ngpimc platform, including payment processors and game studios.

Nothing in these Terms limits ngpimc's liability for death or personal injury caused by its own negligence, or for fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

Gambling involves risk. By placing bets and playing games on the ngpimc platform, you acknowledge that you may lose money and that ngpimc is not responsible for any financial losses incurred through lawful use of the platform. If you are concerned about your gambling behaviour, please use the responsible gaming tools available in your account settings or contact support for assistance.

These Terms & Conditions were last updated on 1 January 2026 and supersede all previous versions. If you have any questions regarding these Terms, please contact the ngpimc support team — available 24/7 via live chat with an average response time of under three minutes.